SHIPPING & RETURNS

SHIPPING INFORMATION

Welcome to Empress Hair Collection, the main 'hairport' for your bundles and lace fronts. We offer fast and reliable shipping methods to ensure your hair arrives on time and in perfect condition. Our packaging is discreet to protect your privacy and maintain the quality of your hair. Shipping costs may vary depending on your location and the weight of your order. Please contact us if you have any questions or concerns about our shipping methods or costs.
I'm the second paragraph in our shipping information section. At Empress Hair Collection, we are committed to providing the best customer service and support. If you have any special requests or require additional assistance with your order, please don't hesitate to contact us. We'll do everything we can to ensure your experience with us is positive and enjoyable.

RETURN & EXCHANGE POLICY

At Empress Hair Collection, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your hair; unfortunately we cannot accept returns or exchanges on our products, shipping costs are also non-refundable.
We understand that purchasing hair online can be challenging, which is why we offer a direct line of contact for our customers to communicate to ensure you get exactly what you want. We want you to feel confident and beautiful with your Empress Hair Collection purchase, and we'll do everything we can to make that happen.