FREQUENTLY ASKED QUESTIONS

How does hand delivery service work?

If a product is ordered on a given day before 3pm, while it is in stock and customer is within the 5 mile radius. It will be delivered same day
What's the average shipping cost?

Shipping costs are generated automatically by the USPS website and are not determined by Empress Hair Collection
Where do you ship to?

We ship locally to any state in the USA, Jamaica and Canada as well
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.